What are the qualifying products for this promotion?
- Elan E3, Black
- Siesta S2, White
- Siesta S2, Graphite
- Siesta Rise, Grey
- Siesta Charge, Polar
- Move R3, Black
- Move T4, Black
- Evoke F3, Black
- Evoke H3, Oak
- Evoke H4, Oak
- Evoke H6, Oak
Where can I locate the serial/product number?
Your product serial number can normally be found on the back, underside or in the battery compartment (if applicable) of your product - as part of the bar code label. Serial numbers are normally presented in a 6 number 2 letter 6 number format.
What is the Gift With Purchase (GWP)?
Urbanears Bluetooth On-Ear Headphones, Black or Red* (*Colour options while stocks last)
When can I purchase a qualifying product to be eligible for the promotion?
From 26/04/2019 until 12/05/2019 (inclusive)
When can I make a claim for this promotion?
Between 26/04/2019 until 12/06/2019 (inclusive)
How do I claim my gift for this promotion?
Claims must be made through the Pure cashback site - www.pure.com/au/mothersday
What Proof of Purchase do I need to provide?
All claims must include a valid tax invoice including order number from a participating retailer.
How will I receive my gift?
After your claim has been approved you will receive tracking details and a tracking URL. Your gift will be delivered to the address you provide.
How long will it take to receive my gift?
Please allow for 4-6 weeks for fulfilment of your gift
Who are the participating retailers?
In selected Harvey Norman, Myer, David Jones, JB Hi-Fi, Amazon, The Good Guys, Bing Lee, Retravision, Independent retailer stores.
Are multiple claims permitted?
Multiple claims are permitted provided each claim is submitted with a valid proof of purchase for a unique Pure radio.
I didn’t receive an email confirming my claim?
If you have not received an email, please contact us at email@example.com
I have a problem with my claim, who should I contact?
If you have any problems with your claim, please contact us at firstname.lastname@example.org
Where can I find the terms and conditions?
Full terms & conditions for the promotion can be found at www.pure.com/au/mothersday
I’m having issues with my claim, what should I do?
If you are having issues lodging your claim or uploading your tax invoice proof via your preferred internet browser (eg. Google Chrome or Mozilla Firefox), please try Internet Explorer.
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